Refund Policy
Effective Date: 1st July 2024
Eligibility for Refunds
- Refunds are available for products/services purchased directly from Islam Albelbesy Personal Brand, subject to the conditions below.
Digital Products
- Refunds for downloadable digital products are only granted if the product is defective or not as described. Requests must be made within 3 days of purchase.
Physical Products
- Refunds are available for physical products returned within 14 days of receipt, provided they are in original condition.
How to Request a Refund
- Contact our customer service at info@islamalbelbesy.com with your order details and reason for the refund request.
- Refunds will be processed to the original payment method within 21 days of approval.
Non-Refundable Items
- Customized or personalized products.
- Clearance or final sale items.
Exchanges
- We do not offer direct exchanges. If you need a different product, please request a refund and place a new order.
Contact Us
- For any refund-related inquiries, please contact us at info@islamalbelbesy.com.